Status Report Publish button enabled while Preview Current causes errors

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Article ID: 207453

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Modern UX under status reports using Preview Current and Publish Button Causing errors 

Step  to Reproduce

 

  1. Login to Clarity Modern UX i.e. (http://clarity/pm)
  2. Pick any of existing project and navigate to Status Module
  3. Under Status Module Click on Reports Sub menu and by clicking on Preview Current and create one status report
  4. Once the report is ready you get the Publish button beside the latest status report and status is Draft

    5. Don’t click on publish but click on Preview Current and when the report is generating click on publish again 

    6. Once you perform step 5 you will observe console errors in browsers and API error with below preview in UI 

errorCode"api.internalError"

errorMessage"API-1035 : Could not load attachment."

httpStatus"500"

resourceId"eyJyZXNvdXJjZUlkIjo1MDAxMDEzLCJ2ZXJzaW9uSWQiOjUwNDk5OTAsInJlc291cmNlTmFtZSI6ImNvcF9wcmpfc3RhdHVzcnB0IiwiZmlsZUlkIjo1MDQ5OTg5fQ"

 

Expected Results: Publish button should be disabled till the request of action Preview current is completed  

Actual Results: Preview Current and Publish Button both are enabled and when one action is still process other button is click the user sees the error  

Cause

This is currently logged as defect DE59597 and currently in review with our engineering team 

Environment

Release : 15.9

Component : CA PPM SAAS STUDIO

Resolution

Workaround: Till the defect is fixed

  • Allow the status report to finish one action like generating the status report and then publishing. 
 

Additional Information

Details on Status Reports functionality is documented here 

Attachments