Linux redhat 7.2 Error This plataform in not supported

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Article ID: 207447

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

When attempting to install a PAMSC Agent, as a root user, on various different versions of RedHat (7.2. 7.4 and 7.7) using the following commands:

/install_base _LINUX_X64_1410.tar.Z -d /<path to installation>

we get the following errors:

/tmp/pre_install/getvar.sh: Permission Denied

This platform is not supported.

We have double checked the compatibility matrix and the above platform(s) are listed.

 

 

Environment

Release : 14.1

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

PAMSC requires execution rights to the tmp directory.

Is your are mounting the tmp file system with something like:

# mount -o remount,noexec /tmp

that hardens the /tmp directory to not be able to execute anything.

If so, we would need to mount it as follows:

# mount -o remount,exec /tmp

chmod 755 /tmp

than after we are done installing to remount it with noexec again:

# mount -o remount,noexec /tmp