On the SEPM the ...data\dump folder is taking a huge amount of disk space

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Article ID: 207444

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Updated On:

Products

Endpoint Protection

Issue/Introduction

On the Symantec Endpoint Protection Manager server, the folder at Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\dump contains huge files and/or many files that are taking up a large amount of disk space.

Cause

Data is not cleaned up as it is processed for insertion into the database.

Environment

Release : 14.3

Resolution

The files in this location can be safely deleted.

  1. Stop the Symantec services running on the SEPM server using the services manager.
  2. Delete the files at C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\dump
    *Drive letter or path may be different if an alternate install path was used during the SEPM installation process
  3. Start the Symantec services.