Automic home screen not opening getting error "Runtime error in object 'XFOLDERTREE(GET)

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

While opening process assembly of automic, getting error "Runtime error in object 'XFOLDERTREE(GET)', line '00015'. DS return code: '0000003590': 'U00003590 UCUDB - DB error: 'GenerateTree', '', '', '''. Error occurred in UCDSFUN at position: 'DS_GETFOLDERTREE2'.

 

Environment

Release : 12.2

Component : AUTOMATION ENGINE

Resolution

This error in the WP logs comes from the database.

20210126/120929.897 - U00003592 UCUDB - Status: '42000' Native error: '7139' Msg: 'Length of LOB data (798487) to be replicated exceeds configured maximum 65536. Use the stored procedure sp_configure to increase the configured maximum value for max text repl size option, which defaults to 65536. A configured value of -1 indicates no limit, other that the limit imposed by the data type.'

The issue was resolved after increasing the parameter size.