How to re-configure Capacity Manager if the Database user's password is lost or changed?
Article ID: 207388
Updated On:
Products
Issue/Introduction
This article explains how to proceed if, for some reason, the user's password configured in the connection with database was lost or changed.
Environment
Release : 2.94
Component : CA CAPACITY MANAGER
Resolution
Please execute the following steps:
1. Stop the Apache tomcat service in the CCC machine;
2. Take a backup of the below mentioned files and update password field with the new/updated password (plain text):
<Installed_Directory>\Capacity Command Center 2.9.4\ccc.properties
<Installed_Directory>\Capacity Command Center 2.9.4\ApacheTomcat\webapps\ccc\WEB-INF\classes\ccc.properties
<Installed_Directory>\Capacity Command Center 2.9.4\ccc-migrations\cml\environments\ccc-db.properties
<Installed_Directory>\Capacity Command Center 2.9.4\ccc-migrations\standard\environments\ccc-db.properties
3. Start the Apache Tomcat service and check if the connection is working;
Note: It might take 4-5 minutes for the new database connection to work after starting Apache Tomcat service.
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