oi_connector probe generating alarms quite frequently

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Article ID: 207370

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

We have oi_connector probe installed on the UIM Primary hub. This probe is quite frequently generating the alarm:

'UIM Group Queue is Down.'

 

Cause

- oi_connector probe version

Environment

Release : 20.3

Component : UIM - OI_CONNECTOR

Resolution

Obtain oi_connector v1.39 from Broadcom support and deploy it.

Deactivate the probe.

Activate it.

See if the queue alarms still persist when you have the oi_connector probe parameter 'generate_uim_queue_down_alarm' set to True.

In this case the customer no longer saw the alarm being generated.