We have oi_connector probe installed on the UIM Primary hub. This probe is quite frequently generating the alarm:
'UIM Group Queue is Down.'
- oi_connector probe version
Release : 20.3
Component : UIM - OI_CONNECTOR
Obtain oi_connector v1.39 from Broadcom support and deploy it.
Deactivate the probe.
See if the queue alarms still persist when you have the oi_connector probe parameter 'generate_uim_queue_down_alarm' set to True.
In this case the customer no longer saw the alarm being generated.