oi_connector probe generating alarms quite frequently - UIM Group Queue is Down

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Have oi_connector probe installed on the UIM Primary hub. This probe is quite frequently generating the alarm:

'UIM Group Queue is Down.'

Cannot see any issue with the UIM queues.  

Environment

Component : UIM - OI_CONNECTOR

Release: Any UIM

Resolution

First - upgrade to at least v1.44 of the oi_connector probe which resolves some defects related to queue subscriptions.

Secondly - if you are running UIM 20.1 or higher you should set the following config key on oi_connector in the <setup> section:

subscribe_to_uim_groups = false

The group_info queue is deprecated in UIM 20.1 and higher, so this should be disabled in the probe.