Unable to install TIM

book

Article ID: 207340

calendar_today

Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Trying to install the TIM following the installation. Error is encountered as follows:

"error: CA-APM-TIM-public_key.txt: key 1 not an armored public key."

Environment

Release : 10.7.0

Component : APMCEM

Resolution

It seems like one of the file is corrupt.

We suggest to download the following files again from APM download site and do a fresh install again.

CA-APM-TIM-public_key.txt
timInstall.bin
ca-eula.txt

Follow the following instructions for installation of the TIM.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/installing/apm-installation/install-and-configure-tim-for-ca-cem.html