No metric data in Performance Center after a certain date
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No metric data in Performance Center after a certain date


Article ID: 207293


Updated On:


CA Infrastructure Management


– DA is up all PM processes are up not getting any current metrics in any dashboards other than ADA and NFA metrics

Tried rebooting PM and DA

karaf.log on Data Collectors are reporting that they aren't finding any SNMP profiles also

2021-01-22 15:52:15,654 | ERROR | adpool-thread-99 | SnmpCollector                    | .dm.snmp.collector.SnmpCollector  575 | 187 - - 20.2.1.RELEASE-238 |  | Failed to find SNMP profile for device 1112512/
2021-01-22 15:52:16,584 | ERROR | adpool-thread-99 | SnmpProfilesManager              | mp.collector.SnmpProfilesManager  725 | 197 - - 20.2.1.RELEASE-238 |  | No SNMP profile was found for device 217610.  Profile ItemID = 804




Release : NetOps 20.2

Component : IM Data Aggregator


kahadb has gotten corrupted


1. rename /opt/IMDataAggregator/data/broker/kahadb on the Data Aggregator

2. Restart activemq; systemctl stop activemq, then systemctl strart activemq

3. Restart the dcmd and activemq processes on the Data Collector

      systemctl stop dcmd

      systemctl stop activemq

      systemctl start dcmd


Additional Information

dcmd will also start activemq