UIM 20.3 - Dashboard alarm widget not applying alarm filter on OC Alarm Viewer

Products

• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• DX Infrastructure Management

Issue/Introduction

We recently upgraded to UIM 20.3.

In every custom dashboard we have multiple widgets. When we clicked any widget which is having any alarm, it is showing us all the alarms page instead of that particular alarm which is having that widget.

In the prior version of UIM this led to a filtered view of the alarm itself, not all alarms.

Environment

Release : 20.3/ 20.3.1/ 20.3.2 / 20.3.3

Component : UIM - OPERATOR CONSOLE

Resolution

This is a known issue and Engineering is working on a resolution.

March 2021: UIM 20.3.3 has been released, however, it does not fix the issue under all scenarios. 

 

There is no ETA yet for a fix, however, Development is working on a patch to resolve the issue.