Spectrum 10.4.2.1 with VNA integration and Interfaces are being automatically renamed

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Article ID: 207276

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Updated On:

Products

CA Spectrum

Issue/Introduction


There has been a change in the naming of interface models in Spectrum for the VNA integration for Viptela. This happened for 98 interfaces all at the same time.

This causes a problem with the integration from Spectrum to ServiceNow as it relies on the device name being prepended to the interface name. 

 

Cause

Code changes were made to prevent the interface names from changing.

Environment

Release : 10.4.2.1 with VNA Integration 20.2.4.

Component : Spectrum Integrations / Spectrum OneClick

Resolution

Please request patch 10.04.02.01.PTF_10.4.2.116 for Spectrum 10.4.2.1 to prevent the interfaces from being renamed in Spectrum OneClick.