Unable To Removed Disabled API's From API Group

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Article ID: 207259

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Updated On:

Products

CA API Developer Portal

Issue/Introduction

The client has several api groups where they are unable to remove api's from the api group. They will disable the API, then go into the API Group and click the 'Remove' button. They will then hit the 'Save' button and the following error will be generated:

The request could not be completed due to processing errors.500

Cause

This situation was only seen when the api group was associated with a large number of applications.  In this particular use case the api groups that experienced the problem were tied to 500+ applications.

Environment

Portal 4.5

Resolution

Our development team has created a fix for this situation which will be included in the Portal 5.1 version.  If you are experiencing this problem please look to upgrade to Portal 5.1 or later.