autosys instance jobs not showing in WCC

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Article ID: 207225

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

autosys server logs show below errors:

 

[01/25/2021 13:30:15]      CAUAJM_I_30032 Client [.:4218][3][hostname:49421:10.98.0.236] [0xcb353110][01/25/2021 13:30:15.5406][1:user1234<@hostname> 0] API ID [299] execution completed. Total time: 0.011 seconds.

ERROR: [0xf29fdb70] BatFile::createTmpFile - can't write to file [93] size [13516]

ERROR: [0xf29fdb70] BatFile::createTmpFile - can't write to file [89] size [13516]

ERROR: [0xf29fdb70] BatFile::createTmpFile - can't write to file [89] size [13516]

ERROR: [0xf29fdb70] BatFile::createTmpFile - can't write to file [89] size [13516]

ERROR: [0xf29fdb70] BatFile::createTmpFile - can't write to file [89] size [13516]

 

 

[01/25/2021 13:34:57]      CAUAJM_E_10437 Detailed Error Information:

[01/25/2021 13:34:57]      [EE_BADOBJECT Bad Object]

[01/25/2021 13:34:57]      [CertificateReader::loadPEM  - cannot read certificate]

[01/25/2021 13:34:57]      [CertificateReader::loadPEM  - cannot read certificate]

ERROR: [0x01dd2b70] CertificateReader::loadPEM : etpki_pem_file_to_cert failed [ errorcode : -1 ]

ERROR: [0x01dd2b70] CertificateReader::loadPEM : etpki_pem_file_to_cert failed [ errorcode : -1 ]

[01/25/2021 13:34:57]      CAUAJM_W_10472 Resource manager encountered the following during initialization: <Library "libDCAMClient" has not been loaded>.

[01/25/2021 13:34:57]      CAUAJM_W_10473 Resource manager will ignore non-virtual resource constraints for all jobs.

[01/25/2021 13:34:57]      CAUAJM_I_10474 Resource manager initialization complete.

[01/25/2021 13:34:57]      CAUAJM_I_30001 CA WAAE Application Server startup complete.

 

Cause

/tmp was full

Environment

Release : 11.3

Component : CA Workload Automation AE (AutoSys)

Resolution

/tmp mount was 100% full on the autosys app server, once it was cleared, everything works