After cs_id has changed in database, systems appear on billing report twice

book

Article ID: 207192

calendar_today

Updated On:

Products

DX Infrastructure Management

Issue/Introduction

After upgrading our environment, we noticed that for some reason many of the cs_id's had changed due to discovery recorrelation.

As a result of the changed cs_id, each system appears twice in Billing/Usage Metering reports - one with the old cs_id and one with the new cs_id.

Environment

Release : 20.3

Component : UIM - USAGE_METERING/BILLING

Resolution

This is expected behavior when the cs_id's change in the middle of a billing period, you will see duplication as both cs_id's are represented.

The following month's report will be back to normal and should only show a single cs_id for each entry.