MySQL probe - Client Does not support authentication protocol

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When you configure the MySQL probe to connect on MySQL 8.x server with strong password encryption (caching_sha2_password_authentication) enabled, the following error is displayed:

"Client Does not support authentication protocol requested by server; consider upgrading MySQL Client"

Environment

MySQL probe 1.54 / 1.71

 

Cause

Older versions of the mysql Probe used MySQL connector version 6.0.2 which doesn't have the support for caching_sha2_password_authentication.

Resolution

To support the caching_sha2_password_authentication please upgrade the mysql probe to 1.72 or higher.