DB Unload fails with: U00003507 UCUDB PGE: Table is not in DBTAB, Table: 'UC_REF'

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Unloading a transport case fails with the following error message:

20210122/123425.889 - U00037050 The transport case of client '0700' will be exported.
20210122/123426.457 - U00003507 UCUDB PGE: Table is not in DBTAB, Table: 'UC_REF'
20210122/123426.457 - U00003507 UCUDB PGE: Table is not in DBTAB, Table: 'UC_REF '
20210122/123426.457 - U00037022 ABORTING due to error.  
Restart the program when the error cause has been removed.
20210122/123426.457 - U00037022 ABORTING due to error.  
Restart the program when the error cause has been removed.
20210122/123426.457 - U00037053 Error occurred when unloading transport case. 
Please check your Log/Trace file for more details.
20210122/123426.457 - U00037014 Processing completed.

 

Environment

Release : 12.3, 12.2

Component : AUTOMATION ENGINE

Cause

Setup/Configuration.

Resolution

The DB Unload of version 12.2 was used against a 12.3 Automation Engine.

U00038002 DLL 'ucybdbun', version '12.2.2+hf.3.build.1553200695487'.

U00003621 Version of Automation Engine database objects: '12.3.4+hf.1.build.1603783714504'

Utilities and Automation Engine always need to be on the same release,