CA Gen Toolset.exe - Application Error

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Article ID: 207094

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Updated On:

Products

CA Gen

Issue/Introduction

Unable to open Gen Toolset.

The instruction at 0x000000000031E391 referenced memory at 0x0000000000000000.  The memory could not be read.

Environment

Release : 8.6

Component : CA Gen Workstation Toolset

Resolution

Open the Gen Toolset by right-clicking the Toolset icon and then choosing 'Run as administrator'.