Need assistance to get default gateway details for PAM appliance

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Article ID: 207085

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

PAM Admin just built a PAM Appliance in Azure and noticed that when he goes into:

PAM UI >> Configuration >> Network >> Network Settings 

the default gateway is set to 0.0.0.0

Environment

Release : 3.3.x and 3.4.x

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

When building anything in azure, including our pam appliance -> by default the gateway is set to 0.0.0.0. This is explained in Microsoft's documentation:

https://docs.microsoft.com/en-us/azure/virtual-network/virtual-networks-udr-overview#:~:text=When%20a%20subnet%20is%20created,other%20route%2C%20to%20the%20Internet.

However in Azure you have the ability to create a site to site gateway or a VPN Gateway:

https://docs.microsoft.com/en-us/azure/vpn-gateway/tutorial-site-to-site-portal

Nonetheless, your Azure admin should be able to answer all the networking they have setup for your particular environment.