Devices are using a Vendor Certification that isn't providing as much data as we would like.
We found another Vendor Certification that would provide more metrics and more accurate data.
How can we get the Device to discover and support the other Vendor Certification?
For example all our Blue Coat Proxy devices are SG-200 models. They are currently showing support for the "Blue Coat Proxy Server Memory" and "Blue Coat SG Proxy Server CPU" Vendor Certifications.
There are "Blue Coat SG Proxy Server Memory" and "Blue Coat SG Proxy Server CPU" Vendor Certifications available that are a better fit. How can we make the device use these instead?
The currently supported Vendor Certification is higher than the desired one in the Metric Families Vendor Certification Priority Order.
All supported DX NetOps Performance Management releases
To resolve this we need to change the Vendor Certification Priority Order. Using the Blue Coat Proxy Vendor Certifications as an example we see them set in the following order from an r20.2.4 Support Lab.
To modify the order so the SG labeled Vendor Certification is used:
This action and similar ones are detailed in the Manage Vendor Certification Priorities documentation.
This specific action is on that page in the Prioritize the Vendor Certification Within the Metric Family section.