Cannot put user on HOLD

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Article ID: 206939

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Updated On:

Products

CA VM:Secure for z/VM

Issue/Introduction

We have a user who is no longer with us and I need to put the user on HOLD and then finally our automation will delete it.

However the user is enrolled as a MANAGER and SFSMGR. I cannot seem to figure out which SFS he is the manager for and what the following message means.

How do I find out  what allocations.

VMXSFS7230E Unable to delete Manager PM1234S because it still has allocations in at least one file pool.                                                       

 

Environment

Release : 3.2

Component : CA VM:Secure for z/VM

Resolution

Hopefully reviewing the information in:

Define SFS Administrators and Managers
https://techdocs.broadcom.com/us/en/ca-mainframe-software/traditional-management/ca-vm-secure-for-z-vm-with-security/3-2/administrators/configuring-the-product-for-sfs/define-sfs-administrators-and-managers.html

and in particular this section:

Deleting an SFS Manager
https://techdocs.broadcom.com/us/en/ca-mainframe-software/traditional-management/ca-vm-secure-for-z-vm-with-security/3-2/administrators/configuring-the-product-for-sfs/define-sfs-administrators-and-managers/deleting-an-sfs-manager.html

 

Will give you the information you need to remove the ID from the SFS managers, then allow you to place the ID on HOLD.

 

Sometimes a "re-sync" is needed to get the SFS information correctly updated.

 

Try following this procedure:

Resynchronizing the Product Configuration of SFS
https://techdocs.broadcom.com/us/en/ca-mainframe-software/traditional-management/ca-vm-secure-for-z-vm-with-security/3-2/administrators/configuring-the-product-for-sfs/resynchronizing-the-product-configuration-of-sfs.html

Hopefully that will reset any erroneous allocations associated with the SFS manager entry for manager.