Clarity TLS versions supported

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Which version of The Transport Layer Security (TLS) Protocol Version does Clarity Support? 

Environment

Release : Clarity all supported version 

Component : CA PPM APPLICATION

Cause

Informational document 

Resolution

Below are the steps to find out what version of TLS Clarity Support

1. Navigate to Clarity Installation Directory (clarity_home\.setup\scripts\j2ee\tomcat) 
2. Under the above mentioned directory there is a file called deploy.xml 
3. In the deploy.xml search for TLS and you will find below under element app.enable.ssl.port

<attribute name="sslEnabledProtocols" value="TLSv1.2,TLSv1.1" overwrite="false"/>

 

Note: The above example of SSL value is taken from Clarity 15.9 and for other versions please check the deploy.xml in order to confirm. 

Additional Information

For SaaS customers: The product remains the same for SaaS too and if you want to test the SSL version you can test your https://cppmxxx.ondemand.ca.com using any third party SSL Testing site. 

Clarity SaaS Service Description

How to remove TLS 1.1 from Clarity and only leave TLS 1.2