Clarity PPM TLS Support

book

Article ID: 206925

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Which version of The Transport Layer Security (TLS) Protocol Version Clarity Support? 

Cause

Informational document 

Environment

Release : Clarity all supported version 

Component : CA PPM APPLICATION

Resolution

Below are the steps to find out what version of TLS Clarity Support

  1. Navigate to Clarity Installation Directory (clarity_home\.setup\scripts\j2ee\tomcat) 
  2. Under the above mentioned directory there is a file called deploy.xml 
  3. In the deploy.xml search for TLS and you will find below under element app.enable.ssl.port

<attribute name="sslEnabledProtocols" value="TLSv1.2,TLSv1.1" overwrite="false"/>

 

Note: The above example of SSL value is taken from Clarity 15.9 and for other versions please check the deploy.xml in order to confirm. 

Additional Information

For SaaS customers: The product remains the same for SaaS too and if you want to test the SSL version you can test your https://cppmxxx.ondemand.ca.com using any third party SSL Testing site. 

Clarity SaaS Service Description