Group Management Failed selecting Settings in OC after 20.3.2 update

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Article ID: 206831

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

We upgraded to 20.3.2 and now when we go to the Settings page in Operator Console, we are getting the error message:

In some cases we also noticed that the Group count is 0 even though devices are listed under the Groups.

Cause

This issues is seen when the grouping-api-model-2.0.6.jar and grouping-api-service-local-2.0.6.jar files are not installed per steps 3-5 in the ump_operatorconsole_2.08_HF3.txt

Environment

Release : 20.3.2

Component : UIM - OPERATOR CONSOLE

Resolution

1. Download grouping_api_2.0.6_bundle.zip from https://support.broadcom.com/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233 

2. Unzip the grouping_api_2.0.6_bundle.zip which contains 2 jar files:

- grouping-api-model-2.0.6.jar

- grouping-api-service-local-2.0.6.jar 

3. Copy the 2 jar files in the OC Server in the following path:

C:\Program Files (x86)\Nimsoft\probes\service\wasp\lib\services 

4. Delete or move the previous version jar files away from the Nimsoft\probes\service\wasp\lib\services folder:

- grouping-api-model-2.0.5.jar

- grouping-api-service-local-2.0.5.jar

5. Delete the content of the Nimsoft\probes\service\wasp\work folder

6. Start OC wasp