Notifications in Conversations without Investment ID and Task Name

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Article ID: 206801

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

When any user of Clarity tries to see the Investment ID and Task name on the Task Conversation Notifications it is not appear, therefore the user does not know to which investment it belongs. Is there a way to customize this type of notification? Please note other investments like projects displays correctly information in the notification.

 

Environment

CLARITY APPLICATION

Resolution

There is a feature open on this and should be part of a future Clarity release.

Task Conversation Notifications - when Custom Investment Task Conversation Notifications are generated the task name and investment name are not passed. Please note this only happens with custom investments.

Additional Information

https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewquestion?ContributedContentKey=64e7c65c-c67e-488f-a182-cbf4626720e3&CommunityKey=7f0cbca3-5f93-4d44-a369-1a8ce98f5578&tab=digestviewer