Spectrum DataSource with "Deleting" Status

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Article ID: 206740

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

Needs to delete the Spectrum Infrastructure Manager Data Source but the Deleting Status don't change.

Cause

CACP cannot to communicate with Spectrum Server

 

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

1. In the CAPC mysql netqosportal database, check to see if items still exist for the data source:

select * from data_sources2 where sourcetype = 65536\G

Get the SourceID of Spectrum with the Deleting Status

2. Check for items with the id of the Spectrum data source (use the sourceid value from the previous query):

select * from ds_items where SourceID = 'x';
select * from dst_device where SourceID = 'x';
select * from dst_component where SourceID = 'x';
select * from t_component where SourceID = 'x';

No items should be found. We don't want to add Spectrum back if all the same items are already there.

3. If no items for Spectrum are found, remove the Spectrum row from data_sources2 table:

delete from data_sources2 where sourcetype = 65536 and sourceid=x;

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