"failed to connect" error in Spectrum NOTIFIER.OUT file

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Article ID: 206725

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Updated On:

Products

CA Spectrum

Issue/Introduction

Spectrum AlarmNotifier is configured to send e-mail. However, e-mail is not being sent and the following error is seen in the $SPECROOT/Notifier/NOTIFIER.OUT file:

Using SMTP host MY.SMTP.HOST.com
Using return address "Spectrum" <[email protected]>MY.SMTP.HOST.com>
failed to connect

Cause

This is an error returned from the SMTP host.

Environment

Release : Any

Component : Spectrum Apps/AlaarmNotifier

Resolution

Issue needs to be addressed at the SMTP server.