UIM - HP_3Par probe showing failure connection status but can connect successfully

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Article ID: 206706

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Updated On:

Products

DX Infrastructure Management CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Observing issue on hp-3par probe . The status of the profile is showing in failure state but when tried to connect it shows successful.

Environment

Release : 20.3

Component : UIM- HP_3PAR 1.24

Resolution

Please check prerequisites done as per release notes for hp_3par probe 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/hp-3par-hp-3par-storage-monitoring/hp-3par-hp-3par-storage-monitoring-release-notes.html#concept.dita_96565453424886a028d12dc596099aaf8dc5880b_PreconfigurationRequirements

Also check with latest hotfix Hot fix hp_3par 1.24 HF8 

Please contact support for this hotfix

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