UIM - HP_3Par probe showing failure connection status but can connect successfully

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Observing issue on hp-3par probe . The status of the profile is showing in failure state but when tried to connect it shows successful.

Environment

Release : 20.3

Component : UIM- HP_3PAR 1.24

Resolution

Please check prerequisites done as per release notes for hp_3par probe 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/hp-3par-hp-3par-storage-monitoring/hp-3par-hp-3par-storage-monitoring-release-notes.html#concept.dita_96565453424886a028d12dc596099aaf8dc5880b_PreconfigurationRequirements

Also check with latest hotfix Hot fix hp_3par 1.24 T8 

Please contact support for this hotfix