soitoolbox passwords in config file and special characters

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Article ID: 206694

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

Attempting to use the SOI soitoolbox to do some database maintenance.  Our sql user password has special characters like "@", "!", and "#".  When specifying a password with characters like that, I would think the "#" could be a problem with soitoolbox, how do I enter the password in the soitoolbox config file?  Do I need to use quotes or backslash to escape the special characters?

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

You don't need any quotes or backslah for special characters.