Creating an offline installation package for the Endpoint Protection Linux Agent

Products

• Endpoint Protection

Issue/Introduction

You need to install the Endpoint Protection Linux agent on a client that does not have internet access.

Note: This only works with clients managed by the Endpoint Protection Manager (SEPM).

Environment

Release : 14.3 RU1 or greater

Resolution

In order to create an offline installation package, you will need the following:

1. An "online" client with internet access that runs the same Operating System and supported kernel version.
2. Your "offline" client(s) will still need http or https access to the Endpoint Protection Manager (SEPM) for policy updates. 
3. Your "offline" client(s) will still need to download content from LiveUpdate Administrator (preferred) or from a SEPM configured as a reverse proxy. 

Note: Linux Agent needs access to the following site to create the offline package (https://linux-repo.us.securitycloud.symantec.com (as of 14.3 RU1))

Please review the article URLs that allow SEP and SES to connect to Symantec servers for more information on Symantec Sites

To create an offline installation package:

1. Export the LinuxInstaller package from your SEPM and copy it to your "online" client. 
2. From the "online" client, run the following command: 
   
   ./LinuxInstaller -R
   or
   ./LinuxInstaller --repackage
   
   The --repackage switch downloads the packages from the repository for this platform and then repackages it into a single installer file.  The results will be stored in LinuxInstaller.<plat>.  For example, if you run this on Ubuntu 20, the filename would be LinuxInstaller.ubuntu20
   
   
3. Copy your new installer to your "offline" clients. Extract it, switch to extracted directory and run install script with -g (ignore repository and use local packages). For example:
   
   ./LinuxInstaller.rhel7 -xt SEP
   cd SEP
   ./installagent.sh -g

OR... 

1. On the "online" client, run:
   
   ./LinuxInstaller -dt /path/to/folder
   
   ... to unzip the installer files into target folder and download rpm/deb packages suitable for current system. You may also manually add additional packages for other various targets.
   
   You may then distribute this folder to offline systems and in that folder run "./installagent.sh -g" to install Linux Agent and use only the packages in current working directory—the installer will not check the SEP repositories. The sylink.xml file in that folder can be replaced with that from other SEPM groups to change the group that the new agent will join after installation. The rpm/deb packages may supplemented with newer or different versions by repeating these steps on the online/build system at later dates or on different systems. This folder can also be uses to update existing clients, via "./installagent.sh -g --update-kmod"