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Creating an offline installation package for the Endpoint Protection Linux Agent

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Article ID: 206671

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Updated On:

Products

Endpoint Protection

Issue/Introduction

How to install the Endpoint Protection Linux agent on a client that does not have internet access.

 

Environment

Symantec Endpoint Protection version: 14.3 RU1 or greater

Resolution

Use the SEP Linux Packager Tool (seplpkg), to create a full or offline LinuxInstaller package on Linux or Windows platform.

Alternatively:

Note: This only works with clients managed by the Endpoint Protection Manager (SEPM).

In order to create an offline installation package the following is required:

  1. An "online" client with internet access that runs the same Operating System and supported kernel version.
  2. An "offline" client(s) will still need http or https access to the Endpoint Protection Manager (SEPM) for policy updates. 
  3. An "offline" client(s) will still need to download content from LiveUpdate Administrator (preferred) or from a SEPM configured as a reverse proxy. 

Note¹: Linux Agent needs access to the following site to create the offline package: https://linux-repo.us.securitycloud.symantec.com
Note²: An "online" client should be registered with the Operating System's registration system, if required (e.g. Red Hat Subscription).

Please review the article URLs that allow SEP and SES to connect to Symantec servers for more information on Symantec sites.

To create an offline installation package:

  1. Export the LinuxInstaller package from the SEPM and copy it to the "online" client. 
  2. From the "online" client, run the following command:  

    ./LinuxInstaller -R
    or 
    ./LinuxInstaller --repackage

    The --repackage switch downloads the packages from the repository for this platform and then repackages it into a single installer file.  The results will be stored in LinuxInstaller.<plat>.  For example, if you run this on Ubuntu 20.x, the filename would be: LinuxInstaller.ubuntu20

Copy the new installer to the "offline" clients. Extract it, switch to extracted directory and run install script with -g (ignore repository and use local packages). For example:

./LinuxInstaller.rhel7 -xt SEP
cd SEP
./installagent.sh -g

Note: The "-g" parameter does not work in SEP 14.3 RU1, RU2 and RU3. Please upgrade to SEP 14.3 RU4 or later to ignore repository and use local packages.

 

OR... 

  1. On the "online" client, run:
    ./LinuxInstaller -dt /path/to/folder
    ... to unzip the installer files into target folder and download rpm/deb packages suitable for current system. If required manually add additional packages for other various targets.

    Distribute this folder to offline systems and in that folder run "./installagent.sh -g" to install Linux Agent and use only the packages in current working directory—the installer will not check the SEP repositories. The sylink.xml file in that folder can be replaced with that from other SEPM groups to change the group that the new agent will join after installation. The rpm/deb packages may supplemented with newer or different versions by repeating these steps on the online/build system at later dates or on different systems. This folder can also be uses to update existing clients, via "./installagent.sh -g --update-kmod"

Additional Information

Below is the full list of dependent packages which are required to be installed on the "online" Linux client where creating the offline installation package. 

Core System Packages:
upstart             "An event-driven init system." (Before RHEL/CentOS 7)
bash                "The GNU Bourne Again shell (bash)."
sed                 "A GNU stream text editor."
gzip                "The GNU data compression program."
tar                 "The GNU file archiving program."
gawk                "The GNU version of the awk text processing utility."
grep                "The GNU versions of grep pattern matching utilities."
findutils           "The GNU versions of find utilities (find and xargs)."
coreutils           "The GNU core utilities -- a set of commonly used utility applications."
module-init-tools   "Kernel module management utilities." (Before RHEL/CentOS 7)
util-linux-ng       "A collection of basic system utilities." (Before RHEL/CentOS 7)
filesystem          "The basic directory layout for a Linux system."
shadow-utils        "Utilities for managing accounts and shadow password files."
zip                 "A file compression and packaging utility compatible with PKZIP."

Dependent Libraries:
openssl             "The OpenSSL toolkit (x86_64)."
glibc               "The GNU libc libraries (x86_64)."
libstdc++           "The GNU Standard C++ Library v4 (x86_64)."
libgcc              "GCC version 4.0 shared support library (x86_64)."
pam                 "PAM Authentication Libraries (64bit libpam.so)."
zlib                "A Massively Spiffy Yet Delicately Unobtrusive Compression Library (x86_64)."
libacl              "Utilities to administer Access Control Lists (x86_64)."
at                  "Job spooling tools"
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