UIM 20.3.2 - Operator Console Data Access Error in OC

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Article ID: 206627

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

When I accees the Operator Console in UIM 20.3.2 I see Data Access Error.

UIM 20.3.2 and Cabi are configured correctly and we have followed the different KB's to resolve this error but we are still seeing this error: 

UIM 20.3.x slow Operator Console, Group Trend Report redirects to CABI login, Data Access Error.
https://knowledge.broadcom.com/external/article/202982 

UIM - UMP/Operator Console CABI proxy configuration
https://knowledge.broadcom.com/external/article?articleId=205475

UIM Operator Console - Data Access Error
https://knowledge.broadcom.com/external/article?articleId=199555 

UIM - Data access error Operator Console dashboards failed to load
https://knowledge.broadcom.com/external/article?articleId=187493

 

When loading home page I see no CABI content (Data Access Error) and noticed 404 errors in network tab (Chrome developer tools console).  

 

When I log in to the CABIjs directly, I don't see any UIM Dashboard.

Cause

This is a content issue. The data access error is given because CABi is missing dashboards. 

Environment

Release : 20.3

Component : UIM - CABI

Resolution

Deploy or Redeploy on the cabi robot the following packages:

 

uim_core_dashboard pack and

uim_unified_reporter