CA API Developer Portal - handshake failure

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Article ID: 206569

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Updated On:

Products

CA API Developer Portal

Issue/Introduction

Trying to log into CA API Developer Portal 3.x with LDAP account may see this error:

 

DEBUG (:) - [PluginManager general] -- PluginManager.executeAction: method=checkConnection

com.l7tech.ldap.RequestUtil processRequest

SEVERE: Received fatal alert: handshake_failure

javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure

Cause

This issue can be caused by incorrect Cipher Selections on Listen Ports that the LDAP Certificate is expecting

Environment

Release : 3.5

Component : API Developer Portal

Resolution

Check the Gateway Policy Manager Listen Port Properties Cipher selections to ensure that relevant ones are selected for your environment on the Under SSL/TLS Tab

https://techdocs.broadcom.com/us/en/ca-enterprise-software/layer7-api-management/api-gateway/9-4/security-configuration-in-policy-manager/tasks-menu-security-options/manage-listen-ports/listen-port-properties.html