Differential Analysis map in Webview blank

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Article ID: 206554

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

 
 

On a recently installed APM 10.7 cluster, the Differential Analysis map in WebView is blank for all Front-Ends (no matter what agent).

It should be activated for Front-Ends by default. There should be a default differential control defined but unclear where.

Could it be present in an OOTB management module?

Cause

 

It is assumed that during upgrade, the OOTB management modules were replaced with previous version MMs when the MMs were migrated from 10.3.

 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

 
 

Differential Analysis is based on a differential analysis control, which has to be configured in WebView, and a metric grouping which defines the metrics that are matched.

There is a default differential analysis control in DefaultMM.jar

Attached is a copy of the default management modules for APM 10.7 in case the configuration needs to be returned to original.

The specific management module is DefaultMM.jar but all default management modules are provided.

Additional Information

 

Documentation for configuration of differential analysis

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/administrating/manage-metric-data-by-using-management-modules/configure-differential-analysis.html

Attachments

MM_1610634603339.zip get_app