Operator Console wasp probe fails to start and not able to login into the OC

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Operator Console wasp probe fails to start after installing the UIM 20.3.2 hotfixes

Error in the wasp.log

The log has the following entries but not clear on the root cause:

ERROR [Catalina-utility-1, org.apache.catalina.core.ContainerBase] java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to initialize component [org.apache.catalina.webresources.JarResourceSet@3290964f]

Caused by: java.lang.IllegalArgumentException: java.util.zip.ZipException: error in opening zip file
at org.apache.catalina.webresources.AbstractSingleArchiveResourceSet.initInternal(AbstractSingleArchiveResourceSet.java:143)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
... 23 more
Caused by: java.util.zip.ZipException: error in opening zip file

Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'appDiscoveryService' defined in URL
[jar:file:/D:/UIM/probes/service/wasp/webapps/operatorconsole_portlet/WEB-INF/lib/operatorconsole-api-2.0.8.jar!/com/firehunter/operatorconsole/service/AppDiscoveryService.class]:
Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.firehunter.operatorconsole.service.AppDiscoveryService]:
Constructor threw exception; nested exception is java.lang.NoClassDefFoundError: Could not initialize class com.ca.probe.wasp.service.ServiceWrapper
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.instantiateBean(AbstractAutowireCapableBeanFactory.java:1158)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1102)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:511)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:481)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:312)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:230)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:308)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:202)
at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:211)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1135)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1063)
at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:585)
... 38 more
Caused by: org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.firehunter.operatorconsole.service.AppDiscoveryService]: Constructor threw exception; nested exception is java.lang.NoClassDefFoundError: Could not initialize class com.ca.probe.wasp.service.ServiceWrapper
at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:154)
at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:89)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.instantiateBean(AbstractAutowireCapableBeanFactory.java:1150)
... 49 more
Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.ca.probe.wasp.service.ServiceWrapper
at com.firehunter.operatorconsole.service.AppDiscoveryService.<init>(AppDiscoveryService.java:71)
at sun.reflect.GeneratedConstructorAccessor660.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:142)
... 51 more

Environment

Release : 20.3

Component : UNIFIED INFRASTRUCTURE MGMT

Cause

Incomplete installation of the UIM 20.3.2 hotfixes

Resolution

Reviewed the installed packages and noted that the grouping-api-*jar files from grouping_api_2.0.6_bundle.zip were not installed.

Steps taken:

1. Stop the wasp on the OC robot
2. Deploy all of the OC packages again:
**ump_dashboard_20.3.2_HF2
**mcsuiapp_portlet_1.38_HF1
**ump_operatorconsole_2.08_HF3
**uimapi_20.3.2_hf1
**ump_20.32_HF1
**Manually copied the *.jar files from grouping_api_2.0.6_bundle to the OC Wasp folder per install steps in the ump_operatorconsole_2.08_HF3.txt
3. Delete the wasp/work folder
4. Activate the wasp