Details in Process Monitoring throws XEHDETAILS(GET) ... No Valid timestamp'

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Article ID: 206501

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

When attempting to find more details on a job in the process monitoring perspective, it returns the following error:

Modifying an active WorkFlow to remove the Earliest Start Time from the "Start" task in a WF that is set to execute in the future throws an error in the WF Details tab in the process monitoring perspective of:
Task details could not be retrieved. Runtime error in object 'XEHDETAILS(GET)', line '00080'. No valid timestamp ' ' (YYYY-MM-DD HH:MM:SS)

Error also shows up in WP log:
U00020586 Runtime error in object 'XEHDETAILS(GET)', line '00080'. No valid timestamp '                     ' (YYYY-MM-DD HH:MM:SS)

Steps to reproduce:

1) Create a WF
2) Put an object in WF, connect the lines, go to properties for the START task
3) Under Time & Dependencies, define an earliest start time and save
4) Execute once for some time tomorrow (choose "At Date / Time" of tomorrow)
5) Go to Last Monitor for the WF
6) Click "Modify" on the WF
7) Click on "Start" task, go to Properties
8) Go to "Time & Dependencies" and uncheck "Define Earliest Start Time"
9) Save changes 
10) Click on Modify button so that you switch and go
11) Click off of start task and go to Details OR
    Go to Process Monitoring perspective, choose WF and go to Details

Expected Behavior: Details show up as they should

Actual Behavior: Error message in Details pane: Task details could not be retrieved. Runtime error in object 'XEHDETAILS(GET)', line '00080'. No valid timestamp ' ' (YYYY-MM-DD HH:MM:SS)

Task details could not be retrieved. Runtime error in object 'XEHDETAILS(GET)', line '00080'. No valid timestamp'' (YYYY-MM-DD HH:MM:SS)
Hide Details (Stacktrace)
Error during XRequest com.uc4.webui.communication.requests.TaskDetailsAdapter com.uc4.ecc backends.exceptions.AutomationEngineAPIException
com.uc4.ecc.backends.util.APICallHelper.sendRequestAndWait(APICallHelper.java:57) 
com.uc4.ecc.backends.impl.dataservice.request.RequestService.lambda$sendAndWait$4(Request Service.java:65) 
com.uc4.ecc.framework.core.async.VaadinSessionLockUtil.reportLock(VaadinSession LockUtil.java:94) 
com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndwait(RequestService.java:65) 
com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:85) 
com.uc4.ecc.backends.dataservice.request.IRequestService$pbryglu.sendAndWait(Unknown Source) 
com.uc4.ecc.plugins.ae.perspectives.common.views.taskdetails.TaskDetailsPresenter.getTaskDetails(TaskDetailsPresenter.java:154) 
com.uc4.ecc.plugins.ae.perspectives.common.views.taskdetails.TaskDetailsPresenter.access$100(TaskDetailsPresenter.java:31) 
com.uc4.ecc.plugins.ae.perspectives.common.views.taskdetails.TaskDetailsPresenter$1.loadWithNullAsDefault(TaskDetailsPresenter.j... 
com.uc4.ecc.plugins.ae. perspectives.common. views.taskdetails. TaskDetailsPresenter$1.loadWithNullAsDefault(TaskDetailsPresenter.j... 
com.uc4.webui.common.async.NullAsDefaultLoader.load(NullAsDefaultLoader.java:10) 
com.uc4.webui.common.async.NullAsDefaultLoader.load(NullAsDefaultLoader.java:6) 
com.uc4.ecc.framework.core.async.BaseRequestCoordinator$1$1.call(BaseRequest Coordinator.java:231) 
com.uc4.ecc.framework.core.pool.ContextAwareExecutorService$CallableImplementation.call(ContextAwareExecutorService.java:72) 
java.util.concurrent. FutureTask.run(FutureTask.java:266) 
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) 
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748) 
Message box received: 20586 of type E with inserts XEHDETAILS(GET)|00080015544|| shown, message 'Runtime error in object 'XEHDETAILS(GET), line '00080'. No valid timestamp''(YYYY-MM-DD HH:MM:SS)'. 
com.uc4.webui.util.MessageBoxException 
com.uc4.webui.util.MessageBoxException.provoke(MessageBoxException.java:33) 
com.uc4.ecc.backends.util.APICallHelper.sendRequestAndWait(APICallHelper.java:52) 
com.uc4.ecc.backends.impl.dataservice.request.RequestService.lambda$sendAndWait$4(Request Service.java:65) 
com.uc4.ecc.framework.core.async.VaadinSessionLockUtil.reportLock(VaadinSession LockUtil.java:94) 
com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:65) 
com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:85) 
com.uc4.ecc.backends.dataservice.request.IRequestService$pbryglu.sendAndWait(Unknown Source) 
com.uc4.ecc.plugins.ae.perspectives.common.views.taskdetails. TaskDetailsPresenter.getTaskDetails(TaskDetailsPresenter.java:154) 
com.uc4.ecc.plugins.ae.perspectives.common.views.taskdetails.TaskDetailsPresenter.access$100 (TaskDetails Presenter.java:31) 
com.uc4.ecc.plugins.ae.perspectives.common.views.taskdetails.TaskDetailsPresenter$1.loadWithNullAsDefault(TaskDetailsPresenter.j 
com.uc4.ecc.plugins.ae.perspectives.common.views.taskdetails.TaskDetailsPresenter$1.loadWithNullAsDefault(TaskDetailsPresenter.j 
com.uc4.webui.common.async.NullAsDefaultLoader.load(NullAsDefaultLoader.java:10) 
com.uc4.webui.common.async.NullAsDefaultLoader.load(NullAsDefaultLoader.java:6) 
com.uc4.ecc.framework.core.async.BaseRequestCoordinator $1$1.call(BaseRequestCoordinator.java:231) 
com.uc4.ecc. framework.core.pool.ContextAwareExecutorService$CallableImplementation.call(ContextAwareExecutorService.java:72) 
java.util.concurrent. FutureTask.run(FutureTask.java:266) 
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) 
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) 
java.lang.Thread.run(Thread.java:748)

Cause

Error is caused by a defect.

Environment

Release : 12.3.4 and below

Component : AUTOMATION ENGINE

Resolution

This will be fixed in a future service pack/release