Jobs are failing with "Cannot log on as user 'username'. Error code: '1326', error description: 'The user name or password is incorrect.'

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Article ID: 206486

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Jobs are failing with "Cannot log on as user 'username'. Error code: '1326', error description: 'The user name or password is incorrect.'."

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

 Agent logs has invalid password while running the jobs. 

20210106/170638.758 - U02001007 User 'interqat\sitr_awa_svc' is unknown or an invalid password has been provided.
20210106/170638.821 - U00011000 'JOBS.DB_MAINT.REORG' (RunID: '0001283090') could not be started on 'AEWIN01'. See next message.

Check if you are giving correct password. See the RunID could not start due to wrong password.