Web Service - Unable to retrieve/print a backed out element

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Article ID: 206479

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Updated On:

Products

CA Endevor Software Change Manager (SCM)

Issue/Introduction

Try to print or retrieve a backed out element with the web service using Postman or the Eclipse UI ( Sample URL: https://evwstom-qplex.server.rbsgrp.net:8181/EndevorService/rest/ENDEVOR/env/PROD/stgnum/2/sys/EV/subsys/EV1/type/DATA/ele/BA)

get the following return:

    "returnCode""0004",
    "reasonCode""0000",
    "reports": {
        "APIMSGS""https://evwstom-qplex.server.rbsgrp.net:8181/endevor/reports/1601041830-236521746-APIMSGS",
        "C1MSGS1""https://evwstom-qplex.server.rbsgrp.net:8181/endevor/reports/1601041830-236521746-C1MSGS1"
    },
    "data"null,
    "messages": [
        "EWS1117I Request processed by SysID QFOS, STC EVWSERV  - STC15500",
        "14:50:30  API0000W  WARNING(S) DETECTED, PROCESSING COMPLETE",
        "14:50:30  C1G0258W  WARNING: THE PROCESSOR OUTPUTS HAVE BEEN BACKED OUT FOR ELEMENT BY PACKAGE SMITHGIP"
    ]
}
 
However,  the element source is not retrieved or printed.
 
 

Environment

Release : 18.1

Component : CA Endevor Software Change Manager

Resolution

Apply SO15978.