Error : Web Agent LLAWP doesn't get started on Oracle HTTP Server

Products

• SITEMINDER
• CA Single Sign On Agents (SiteMinder)

Issue/Introduction

 

When starting Web Agent on Oracle HTTP Server Web Server (OHS), the
LLAWP process is not seen in memory. The Web Agent doesn't start and
the Web Server reports error :

  [user: myuser] [VirtualHost: main] Siteminder Web Agent: restart not supported.

  [2020-12-17T11:32:03.3420+00:00] [OHS] [NOTIFICATION:16] [OH99999]
  [weblogic] [host_id: bld02515039] [host_addr: 10.0.0.1] [pid:
  14602] [tid: 140127078602112] [user: myuser] [VirtualHost: main]
  WebLogic Server Plugin version 12.2.1.4.0
  <WLSPLUGINS_12.2.1.4.0_LINUX.X64_190912.1848>

  [2020-12-17T11:32:03.3508+00:00] [OHS] [NOTIFICATION:16] [AH00489]
  [mpm_event] [host_id: bld02515039] [host_addr: 10.0.0.1] [pid:
  14602] [tid: 140127078602112] [user: myuser] [VirtualHost: main]
  AH00489: Oracle-HTTP-Server-12.2.1.4.0/2.4.39 (Unix)
  mod_ossl/12.2.1.4.0 configured -- resuming normal operations

  [2020-12-17T11:32:03.3509+00:00] [OHS] [NOTIFICATION:16] [AH00094]
  [core] [host_id: bld02515039] [host_addr: 10.0.0.1] [pid: 14602]
  [tid: 140127078602112] [user: myuser] [VirtualHost: main] AH00094:
  Command line:
  '/mypath/ohs/Oracle/Middleware/Oracle_Home/wlserver/../ohs/bin/httpd
  -D OHS_MPM_EVENT -d
  /mypath/ohs/Oracle/Middleware/Oracle_Home/ohs/config/fmwconfig/components/OHS/instances/ohs
  -f
  /mypath/ohs/Oracle/Middleware/Oracle_Home/ohs/config/fmwconfig/components/OHS/instances/ohs/httpd.conf'

 

Environment

 

  Web Agent 12.52SP1CR11 on OHS 12.2.1.4 and JDK 1.8.0_251 on Linux;

 

Resolution

 

- In ohs.plugins.nodemanager.properties
  
  Set this configuration respecting the order of each line :

  (adjust all the paths to fit with your environment obviously)
 
  environment.1.NETE_WA_ROOT = /opt/CA/webagent
  environment.1.LD_LIBRARY_PATH = /opt/CA/webagent/bin
  environment.append.2.LD_LIBRARY_PATH = /opt/CA/webagent/bin/thirdparty
  environment.append.3.LD_LIBRARY_PATH = /home/ohs/web/ohs/lib
  environment.append.4.LD_LIBRARY_PATH = /home/ohs/web/oracle_common/lib
  environment.append.5.LD_LIBRARY_PATH = /home/ohs/web/lib
  environment.1.NETE_WA_PATH = /opt/CA/webagent/bin
  environment.1.PATH = /opt/CA/webagent/bin
  environment.append.2.PATH = /home/ohs/perl5/bin
  environment.append.3.PATH = /usr/local/bin
  environment.append.4.PATH = /bin
  environment.append.5.PATH = /usr/bin
  environment.append.6.PATH = /usr/local/sbin
  environment.append.7.PATH = /usr/sbin
  environment.append.8.PATH = /home/ohs/.local/bin
  environment.append.9.PATH = /home/ohs/bin
  environment.1.CAPKIHOME = /opt/CA/webagent/CAPKI

and make sure that's the only configuration for these variable in
ohs.plugins.nodemanager.properties.