Number of reasons why EM does not start.

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Article ID: 206434

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope)

Issue/Introduction

What are the common reasons for the EM not to start? 

Cause

Documentation

Environment

Release : 10.7.0

Component : APM Agents

Resolution


1. Insufficient permission on EM Install directory

2. Not enough resource (heap , memory, disk space..etc) on the system where EM is installed

3. Not able to connect to APM database

4. Database inconsistent - APM Database, Smartstor Database, Traces database. 

5. Corrupted Management Modules

6. Corrupted EM Configuration files

7. Unsupported JVM

8. Unsupported Environment