URL: http://<OC robot IP> is not redirecting to OC login
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URL: http://<OC robot IP> is not redirecting to OC login

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Article ID: 206433

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

URL: http://<OC robot IP> is taking customer to the following page instead of redirecting to the operator console dashboard login:

Environment

UIM 20.3.1

OPERATOR CONSOLE 20.3.2

Cause

The OC 20.3.2 deployment steps might not have been followed properly.

Resolution

Redeploying all the necessary (most recent version) packages stated in the following Techdocs, customer is redirected to the operator console dashboard login page when trying ULR:http://<OC robot IP>

OC 20.3.2 Patch Deployment

Configure Multiple OC Servers