SQL Database Move/upgrade Web Viewer 12.1

Products

• Output Management Web Viewer

Issue/Introduction

We are currently on version 12.1 Web Viewer and SQL version 2012 we need to upgrade to SQL version 2019.  What does it take to migrate CA 12.1 to this new SQL Version?

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

Do an SQL Server DB backup and restore from old SQL server to new, then run the Web Viewer configtool to point to the new Web Viewer/SQL Server DB.