Full Dumps are stuck in the "Queued" state
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Full Dumps are stuck in the "Queued" state


Article ID: 206416


Updated On:


Advanced Threat Protection Platform Endpoint Detection and Response


When attempting to perform a full dump of a client using the Symantec Endpoint Detection and Response (SEDR) appliance, the full dump status is always "Queued - Concurrent limit reached" and there are 2 or more previously running full dumps which have been canceled but can not be deleted.


Release : 4.x

Component :


The canceled full dumps that can not be deleted are being counted as running by the SEDR appliance.


Broadcom Engineering resolved this issue in version 4.6.0. Please update to the latest build to receive this fix.

If you are unable to update at this time, please contact Broadcom Technical Support for assistance with a workaround.