Some HP-UX Servers not populating OS details - can't deploy packages

Products

• DX Infrastructure Management

Issue/Introduction

Some of our HP-UX robots are not showing what Operating System/OS Version they are running when you view them in Infrastructure Manager or Admin Console.

Deploying any package to these robots fails with a message that no valid section could be found to install.

Cause

This is caused by a setting on HP-UX which needs to be changed on systems with more than 8 characters in their hostname to be compatible with UIM.

Environment

Release : 20.1

Component : UIM - ROBOT

Resolution

The HP-UX administrator should run the following command as root to change the kernel parameter associated with this functoinality:

kctune -B uname_eoverflow=0

Additional Information

nimldr fails on HP-UX 11.31