How to edit Owners cost center

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Article ID: 206378

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Software Asset Manager (CA SAM) CA IT Asset Manager Asset Portfolio Management CA IT Asset Manager

Issue/Introduction

Hi Team,

We have CA SAM 4.4.2 on PHP 7.3. We need to update Owner's Cost Center field of Licenses as MSP is changing, but it is a read-only field (refer to screenshots) . Is it possible to make it editable or any other way to update the field.

 

Environment

Release : 17.1

Component : CA Asset Portfolio Management

Resolution

1: Licenses -> Effective Licenses
2: Click on the Three Dot on the left of the record of the one of the license record, Click on Move. 

3: Click Select under the Section :  Destination :Organizational Unit(Usage Right)

4: Search your way down and select the appropriate Project. 

5: Click on Move: 

 

Additional Information

Please find  attached files 

Attachments