U00011636 The time difference of Agent '<Agent name>' was corrected by periodical live check from '-1610451186' to '0000000600'

book

Article ID: 206374

calendar_today

Updated On:

Products

CA Automic One Automation

Issue/Introduction

A message is displayed in the PWP log saying the following:

U00011636 The time difference of Agent '<Agent name>' was corrected by periodical live check from '-1610451186' to '0000000600'

 

Cause

The old Windows Agent doesn't provide correct extime in the EXINFO messages, so the calculation of time differences between the server and the agent doesn't work as designed. The timestamp of 1970/1/1 is incorrect.

Environment

Release : 12.2.x, 12.1.x / 12.0.x

Component : Windows agent

The issue was observed for 12.2.x , 12.1.x and v12.0.x Windows agents.

 

Resolution

This problem has been fixed by the dev-bug AE-22355

Solution:
Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Agent Windows

 

Automation.Engine 12.1.8 - Available

Automation.Engine 12.2.6 - Available

Automation.Engine 12.3.2 - Available