BCCA flags for troubleshooting purposes

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Our WSS documentation and several Auth Connector KB articles report on the BCCA LogLevel parameter, specifically setting it to 0xFFFFFFFF when troubleshooting issues. This can often be very verbose, and include a lot of information that may not be needed. Is it possible to enable a subset of flags when troubleshooting Auth Connector issues? 

 

Resolution

The information exists but is currently only published internally for support to use. Depending on the issue being troubleshot, and the volume of requests, support may ask you to set specific flags.