Unable to install Autosys Agent R12 for linux environment

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Article ID: 206366

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

We are unable to installation R12 autosys agent on linux machine.

We have java version

openjdk version "11.0.9" 2020-10-20 LTS
OpenJDK Runtime Environment 18.9 (build 11.0.9+11-LTS)
OpenJDK 64-Bit Server VM 18.9 (build 11.0.9+11-LTS, mixed mode, sharing)

 

The error is as below

Preparing to install
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...

===============================================================================
WA Agent 12.0.00.00                              (created with InstallAnywhere)
-------------------------------------------------------------------------------

Preparing CONSOLE Mode Installation...

Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

Stack Trace:
java.lang.NullPointerException
        at com.zerog.ia.installer.LifeCycleManager.de(Unknown Source)
        at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
        at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
        at com.zerog.ia.installer.Main.main(Unknown Source)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.zerog.lax.LAX.launch(Unknown Source)
        at com.zerog.lax.LAX.main(Unknown Source)
This Application has Unexpectedly Quit: Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

 

Environment

Release : 12.0

Component : CA Workload Automation AE (AutoSys)

Resolution

The install was run with a non-root user. The user home directory was missing. We have created the home directory and setup got executed successfully.