UIM 20.3 cdm stops sending metrics

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Article ID: 206297

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Updated On:

Products

DX Infrastructure Management CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

cdm was deployed and configured via either IM or AC and just stopped sending metrics. 

Cause

A mcs profile was created and activate to push out cdm to these robots. 

Environment

Release : 20.3

Component : UIM - CDM

Resolution

deploy plugin_metric_clean_1.0.zip (attached here) to these robots
Then deploy robot_update which will recreate it.

Additional Information

cdm log will show that it is sending qos. 
cdm: Sending QOS: QOS_DISK_WRITE_THROUGHPUT, Source[name] Target[Total], Value[1541325]

This query can be used to verify if a mcs profile was pushed out. 
select * from SSRV2Profile to see what profiles have been created and if it was pushed out. 
The latestDeploymentSummary column shows the deployment. 
Successfully DEPLOYED profile Setup cdm (Enhanced)(12) in 37845ms to /DOMAIN/HUB/ROBOT/cdm

 

Attachments

1610384894543__plugin_metric_clean_1.0.zip get_app