Web Agent 12.52 SP1 CR11: Web Agent Configuration NOT detecting Apache

Products

• CA Single Sign On Agents (SiteMinder)
• SITEMINDER

Issue/Introduction

 

The Web Agent 12.52SP1CR11 configuration wizard does not detect Apache 2.4 (64-bit) web server on Windows Server even if the Apache registry entry resides (1).

 

Environment

 

Web Agent 12.52SP1CR11 for Windows

 

Resolution

 

In CR11, register Apache as a service with the name "Apache2.4" in the machine at first. And then, Web Agent Configuration Wizard will detect the Apache. No registry entry is needed now.

For example, run the command such as following:

C:\Apache24\bin> httpd.exe -k install -n "Apache2.4"

Note: confirm if the service is successfully installed to run the below command:

C:\Apache24\bin> sc qc Apache2.4 

 

Additional Information

 

(1)

    Web agent configuration wizard cannot find installed Apache web server.