We have defined certain business hours for a tenant.
The user for this tenant has created several group and is seeing that the BH are not populating in the groups.
As a CAPC admin, I am able to see that the BH appear in dropdown.
We have 3.7.16 installed on this system.
Release : 3.7
Component : IM Reporting / Admin / Configuration
This is a defect logged as DE489292.
Fixed in 20.2.7