Installation of the SCM v14 full client completed successfully, but when I try to start the Administrator Tool I get an error message:
This application failed to initialize properly.
Please contact your administrator or Customer Support.
There could be many causes for this error message.
Release : all releases
Component : CA Harvest Software Change Manager
Here are the initial things to check:
RTHOME=C:\Program Files (x86)\CA\SharedComponents\PEC
C:\Program Files (x86)\CA\SharedComponents\PEC\bin;
ADvantage.exe -Product="SCM Administrator"
copy RegisterRelease.bat test.bat
In notepad, you will see a list of Regsvr32 commands. Remove the "/S" option from each command line, then save and exit the file. Once this is done, execute test.bat.
Do the dlls register OK? If not, what error message do you receive?
setup.exe /qf /v"/l \"C:\Temp\client_install.log\"
Make sure the C:\Temp folder already exists before running the command. The result should be a client_install.log file containing more information about any problems encountered during installation.
In the end, uninstalling Enterprise Communicator and SCM 64-bit Client, then deleting the CA-related folders and registry entries, rebooting and installing the SCM 32-bit Client resolved the problem.