Identity Governance: Campaign stuck in "Create" status and fails to launch.

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

When creating a campaign to review user access. The Workflows status is displayed as "create" and the campaign is not launched successfully.

 

Environment

Release : 14.x

Component : Identity Governance

Cause

This is due to cluster conflict under the environment 

Resolution

Adding startup JVM properties with the following:

-Djboss.messaging.group.address xxxx
-Djboss.messaging.group.port yyyy

xxxx will be the message group address example 231.7.7.57

yyyy will be port number example 9999